So as you've seen from my empties post, I've finished this bottle of conditioner up.
I've had this conditioner for years and just now finished it. First off it smells amazing.
As for the volume thing: it did not do the job. In fact it made my scalp really oily / greasy so I stopped using it on there. I did use it on my lengths and ends and I think it did a good job on there. My hair was soft, easy to comb through and did shine a bit.
Overall it was just too greasy for my scalp and did not give me volume. So it basically did not do what it's supposed to do :/
(Note: this product is not cruelty free)